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  • Economic Development
    • Value of Membership
    • Bill Pay
    • E-bill and Auto Bank Draft Sign Up
    • Prepaid Metering Agreement
    • Understand My Bill
    • Capital Credits
    • New Construction
    • OTEC Claims Reporting Form
    • Outages & Safety
      • Outage Map
      • Power Outage Tips
      • Restoration Process
      • Generator Safety
      • Safety Tips
      • Wildfire Preparedness
      • Public Safety Power Shutoffs
      • Vegetation Management
    • About OTEC
    • Mission & Values
    • Board of Directors
    • OTEC Leadership
    • What Is A Cooperative?
    • Where Your Power Comes From
    • Careers
    • Bylaws and Tariffs
    • Annual Reports
    • About Touchstone Energy
    • Annual Meeting & Cooperative Update
    • Rates
    • OTEC Member Foundation
    • Charitable Giving
    • Dolly Parton's Imagination Library
    • Scholarships
    • DC Youth Tour
    • Member to Member
    • Co-op Connections
    • Meeting Room Reservations
    • RFP
    • Renewable Energy
    • Oregon's Hydropower
    • Community Solar
    • Solar
    • Electric Vehicles (EVs)
    • Energy Savings Tips
    • Rebates
    • Ruralite
    • Press Releases
  • Economic Development
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Our mission is to provide safe, reliable electricity and services that support the economy and quality of life of OTEC Member-Owners based on the cooperative principles. 

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Office Hours

8 AM – 5 PM | Monday – Thursday

9 AM – 5 PM | Friday

Baker Office

4005 23rd St.

Baker City, OR 97814

(541)523-3616
 

Burns Office

567 W. Pierce St.

Burns, OR 97720

(541)573-2666

John Day Office

400 Patterson Bridge Road

John Day, OR 97845

(541)575-0161
 

La Grande Office

2408 Cove Ave.

La Grande, OR 97850

(541)963-3155

Offices Closed Holidays for 2025

New Years – Monday, January 1st 

President’s Day – Monday, February 17th

Memorial Day – Monday, May 26th

Independence Day – Friday, July 4th

Labor Day – Monday, September 1st

Training Day – Monday, October 13th

Veterans Day – Tuesday, November 11th

Thanksgiving – Thursday, November 27th & Friday, November 28th

Christmas – Thursday, December 25th

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acsi 2025 badge top 25%

OTEC earns this award based on data modeled by the ACSI® in 2025. Award criteria are determined by the ACSI based on customers rating their satisfaction with OTEC in a survey independent of the syndicated ACSI Energy Utility Study. 

For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

© 2025 Oregon Trail Electric Cooperative. All Rights Reserved.

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