{"iconType":"icon","icon":"info","color":"#fad02c","hotspots":[{"position":{"x":62.12814645308925,"y":3.826306060472691},"alwaysFullscreen":false,"content":[{"params":{"text":"

Here you'll find contact information for Oregon Trail Electric Cooperative, along with ways to pay. <\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"eef93e5d-14ba-4e82-8bc8-3b8d1521bef0"}],"header":"Additional Services & Contact Information"},{"position":{"x":40.8,"y":13.498662079510703},"alwaysFullscreen":false,"content":[{"params":{"text":"

This box shows the total you owe and when it's due.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"45e37d4b-ec00-4b64-ad62-909feef882bf"}],"header":"Total Due"},{"position":{"x":8.123569794050344,"y":26.57233396417411},"alwaysFullscreen":false,"content":[{"params":{"text":"

Your account number is unique to your service. Have it ready when you call, pay online, or contact us - it helps us pull up your account fast.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"8f657403-2439-4e27-bba0-d4227f248ef1"}],"header":"Account Number"},{"position":{"x":2.9748283752860414,"y":30.900653580388187},"alwaysFullscreen":false,"content":[{"params":{"text":"

Check this section for important updates from your cooperative - safety messaging, capital credits, important member communication, programs, and news worth knowing.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"f0d7484f-de03-4f14-a734-befc5ee22da5"}],"header":"Message from OTEC"},{"position":{"x":4.462242562929062,"y":47.112252981822984},"alwaysFullscreen":false,"content":[{"params":{"text":"

This is the address where your electricity is delivered. It may be different from your mailing address.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"a7a66d47-5408-4550-b1c7-740051860dc7"}],"header":"Service Address"},{"position":{"x":49.54233409610984,"y":45.507184983055325},"alwaysFullscreen":false,"content":[{"params":{"text":"

This is the fixed monthly cost of keeping the lights on - poles, wires, substations, and the crews who maintain them. It covers everything except the electricity you use, which is shown on the next line.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"553adc31-6e9f-4d96-853f-f63cb2b133eb"}],"header":"Monthly Delivery Charge"},{"position":{"x":81.00686498855835,"y":46.49058140046653},"alwaysFullscreen":false,"content":[{"params":{"text":"

This is the cost of the electricity you used this month. We multiply the kilowatt-hours (kWh) you used by your rate to get this number.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"60fda07d-99a9-49ed-b512-17bd43996c01"}],"header":"Energy Charge"},{"position":{"x":71.62471395881008,"y":51.96321684785001},"alwaysFullscreen":false,"content":[{"params":{"text":"

If you live inside city limits, your city may charge a franchise tax\/fee on utility bills. OTEC collects this tax\/fee on the city's behalf and passes it on.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"7c142388-d2ec-4ba9-b296-3eecfb651073"}],"header":"Franchise Tax"},{"position":{"x":50.57208237986271,"y":74.72437392720391},"alwaysFullscreen":false,"content":[{"params":{"text":"

OTEC offers eight different billing cycles spread throughout the month. If your bill falls at an inconvenient time of the month, contact your local OTEC office - we can often move your account to a different cycle.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"434940f0-efcf-4ce8-8535-02566994c82c"}],"header":"Cycle"},{"position":{"x":52.745995423340965,"y":78.6125720698913},"alwaysFullscreen":false,"content":[{"params":{"text":"

This is the date this month's bill is due. If you have an older unpaid balance, you may have less time before service is disconnected - call your local OTEC office right away if you have questions.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"080014f9-5ad9-4a91-b0ed-c4482f3b8eb9"}],"header":"Payment Due Date"},{"position":{"x":84.66819221967964,"y":74.66660798380353},"alwaysFullscreen":false,"content":[{"params":{"text":"

The full amount you owe, including this month's charges and any unpaid balance from previous months.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"5f18692c-ab13-4321-85da-145b161870c0"}],"header":"Total Amount Due"},{"position":{"x":49.54233409610984,"y":48.16716913868228},"alwaysFullscreen":false,"content":[{"params":{"text":"

What is Power Cost Adjustment (PCA - BPA Tier 2)? It passes through changes in OTEC's wholesale power costs from BPA. When BPA's costs go up or down, the PCA reflects that.<\/li>\n\t
What is Cost Recovery Adjustment Clause (CRAC)? A temporary BPA charge to help build federal financial reserves. It is not a permanent rate change.<\/li>\n<\/ul>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"89d41312-230f-4f99-ab3a-8347b8374ee9"}],"header":"PCA & CRAC"},{"position":{"x":48.8558352402746,"y":55.683618678755344},"alwaysFullscreen":false,"content":[{"params":{"text":"
Choose to round up your bill to the next dollar \u2014 the change goes to the OTEC Member Foundation, which helps neighbors right here in our four counties. Learn more at otec.coop\/member-foundation.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"247c2d4a-948f-4b03-9453-bc669785dfcf"}],"header":"Member to Member Round Up"}],"hotspotNumberLabel":"Hotspot #num","closeButtonLabel":"Close","disableScaling":false,"image":{"path":"images\/image-69f12e972c5a8.png","mime":"image\/png","copyright":{"license":"U"},"width":2550,"height":3300}}

Understand My Bill

Our mission is to provide safe, reliable electricity and services that support the economy and the quality of life of OTEC Member-Owners based on the cooperative principles.