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Outage Center

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  • Outage Map
  • Power Outage Tips
  • Restoration Process
  • Generator Safety
  • Safety & Education
    • Safety First
    • Wildfire Preparedness
    • Public Safety Power Shutoffs
    • Call 811 Before You Dig
    • Power Surges
    • Understanding Electromagnetic Fields
    • Safety Quiz
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Our mission is to provide safe, reliable electricity and services that support the economy and quality of life of OTEC Member-Owners based on the cooperative principles. 

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Outage Center

Baker Office

4005 23rd St.

Baker City, OR 97814

541.523.3616

Burns Office

567 W. Pierce St.

Burns, OR 97720

541.573.2666

John Day Office

400 Patterson Bridge Road

John Day, OR 97845

541.575.0161

La Grande Office

2408 Cove Ave.

La Grande, OR 97850

541.963.3155

Office Hours

8 AM – 5 PM | Monday – Thursday

9 AM – 5 PM | Friday

Offices Closed Holidays for 2025

New Years – Monday, January 1st 

President’s Day – Monday, February 17th

Memorial Day – Monday, May 26th

Independence Day – Friday, July 4th

Labor Day – Monday, September 1st

Training Day – Monday, October 13th

Veterans Day – Tuesday, November 11th

Thanksgiving – Thursday, November 27th & Friday, November 28th

Christmas – Thursday, December 25th

 NRECA Logo                                                                                                 ORECA                                                                                        Touchstone 4 star crest of completion                                                                 ACSI Customer Satisfaction Award 2023                   

OTEC earns this award based on data modeled by the ACSI® in 2023. Award criteria are determined by the ACSI based on customers rating their satisfaction with OTEC in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Oregon Trail Electric Co-op. All Rights Reserved.

  • Home
  • My Account
    • Apply for Membership/Service
    • Value of Membership
    • Bill Pay
    • Prepaid Metering Agreement
    • Understand My Bill
    • Capital Credits
    • New Construction
    • OTEC Claims Reporting Form
    • E-bill & Auto Bank Draft Sign Up
  • Outages and Safety
    • Outage Map
    • Power Outage Tips
    • Restoration Process
    • Generator Safety
    • Safety & Education
      • Safety First
      • Wildfire Preparedness
      • Public Safety Power Shutoffs
      • Call 811 Before You Dig
      • Power Surges
      • Understanding Electromagnetic Fields
      • Safety Quiz
  • Your Cooperative
    • History
    • What Is A Cooperative?
    • Where Your Power Comes From
    • Careers
    • Your Board of Directors
      • Annual Meeting & Board Elections
    • Bylaws, Tariffs and Rates
    • About Touchstone Energy
    • Annual Reports
    • Price Ranking
    • Rebates
  • Community
    • OTEC Member Foundation
      • Foundation Donation
    • Charitable Giving
    • Dolly Parton's Imagination Library
    • Scholarships
    • DC Youth Tour
    • Member to Member
    • Co-op Connections
    • Meeting Room Reservations
    • RFP
  • Energy Solutions
    • Programs & Rebates
    • Renewable Energy
      • Oregon's Hydropower
      • Community Solar
      • Solar
    • Electric Vehicles (EVs)
    • Energy Savings Tips
  • News
    • Ruralite
    • Press Releases
  • Economic Development